Booked your tuxes? Sweet. Here’s Step Two

When are measurements due?

Measurements are due at least 2 months (60 days) before the wedding. Your guys can stop by Dress Gallery at any time to complete their measurements; as we are by appointment only, we ask that they call the store prior to coming in. Completed measurements are sent to the vendor 2 months before the wedding to ensure availability of proper size and styles. The earlier your guys are measured and paid, the earlier we can order your group!

What about out-of town renters?

We accept measurements completed by any professional menswear retailer. Once completed, the measurements can be submitted to us via customer portal, online submission form here, or via phone.

When are the payments due?

The tuxedo deposit is required up front in order to book tuxes with us. We require at least 60% of each rental at least 2 month prior to the wedding. Parties that do not have at least 60% paid for each rental cannot be ordered until payment is received.

When are the tuxedos available to pick-up?

The tuxedos are generally available for a FIRST-FITTING on the Wednesday or Thursday before the event. We will contact all members of the wedding party via text to let them know when their items have arrived. Each renter will try on their tuxedo in the store and have it checked over for proper fit by a Menswear Stylist.

Often, rental items require some alterations or exchanges. Alterations are done on site and can be completed while you wait, subject to seamstress availability. Exchanges come from our tuxedo vendors overnight and are available after 11am on Friday.

We ask that all renters come in to try-on their tuxedo by 6pm Wednesday or 4:30pm Thursday before the event to ensure exchanges are still available when needed. Be mindful that any rental tried on the day before the event may not be eligible for size exchanges. Overnight shipping charges for items is $100.

If a member of your party is traveling from out of town, have them call us to discuss any additional sizing needs. We are more than happy to order additional sizes for out of town guests at no additional cost to you. This way they will have sizes to choose from when they pick up their rentals.

If no exchanges or alterations are needed, the tuxedo may be taken right away.

When are the tuxedos returned?

Returns are accepted on Monday after the event until 5:30pm unless otherwise stated. After Monday all late returns will be subject to a $50 late fee per day.