It varies on the type of appointment. Complimentary bridal appointments are scheduled for 90 minutes. Our Elevated Appointments are up to two hours. Tuxedo appointments are scheduled for 1 hour. Fitting appointments are scheduled for 45 minutes.

Bridal gowns are Dress Gallery start at $999 and can go as high as $3000 with the average amount being around $1700. Off-the-rack and sale gowns are available in some circumstances, but not all and are limited to the sizes and colors here in the store. Off the rack gowns range $600+. Our bridal accessories, such as veils and hairpieces, can range from $50 to $700 depending on style.

We encourage you to bring your own strapless bra just in case. (Most don’t wear bras at all to try on dresses. That’s totally fine by us! It’s whatever your comfort level is.) We do ask that you wear appropriate undergarments. Underwear is required to try on bridal gowns.

Please be prepared to pay your down payment as 80% of DG brides find their gowns on their first visit!
Other than your required undies, we recommend having a great hype squad, inspiration pictures, and an open mind!

Brides are invited to bring six guests to their appointment. All guests must be over the age of 10.

(There are exceptions made for nursing babies; please call the shop for details.)

Need more people? Book our Elevated Suite for up to 12.

Prime wedding dress shopping time is 9 – 12 months prior to your wedding, with the sweet spot being 9 months. Giving yourself plenty of time eases any anxieties and makes sure we don’t have to incur rush fees to get the gown here faster (which is totally do-able, if needed! Rush fees vary by designer.) Gowns sold off-the-rack are limited to the sizes and colors here in store. Basically, if you’re gonna order, SHOP EARLY!

We do not do alterations in-house. Our girl Juliana over at Quickstitch is a literal seamstress goddess who is capable of all sorts of magical things. We recommend her whole-heartedly. Alterations can take up to 3 months to complete; we recommend giving any seamstress at least 6 to 8 weeks.

We do not rent bridal gowns. We rent menswear only.

The biggest reason why bridal runs so small is because bridal accommodates all sizes. That means small sizing needs to accommodate even the smallest of brides. Plus, culturally speaking, our society is larger than we were 50 years ago. Most designers have modernized their sizing to be body inclusive. To be able to fit all sizes, the size chart leans on the small size, but don’t worry – it’s just a number on a tag.

Much like street clothing, sizing varies per designer. While you might be one size in one designer, you could be a different size in a different designer. When you’re ready to purchase your gown, your specially trained bridal consultant will take your measurements, compare them to the designer’s size chart you need, and determine your correct size.

We are happy to help get you need sized for a dress not purchased through Dress Gallery with a $15 Measuring Fee.

We carry all sizes! Typically, bridal gown sample sizes are between 8-14, but we do have smaller and larger sample sizes available, too. We have over 75 plus size gowns ranging from size 16-30, although larger sizes can be ordered. We pride ourselves on having a body inclusive selection of gowns!

Usually, yes! Bridal designers normally offer multiple “color ways” for each style of dress. Almost all gowns are available in ivory or white, while many of our currently popular gowns feature champagne, blush, blue, and even black undertones. Adding color to your wedding gown is an easy way to really make your dress feel like yours!

Bridal shopping is totally different than normal shopping. Each season, our management team picks the gowns we want from the designer, but then also requests a size & color. This allows us to have one representative sample gown from the designer, even if there are a myriad of colors and styles available. Think about it – we have almost 1500 SAMPLE gowns in store, can you imagine the amount of square footage we’d need if we carried every dress in every color and size!? We make our samples fit using clamps & clips so you can get a visualization of what each dress would look like in your size.

There is no food or drink allowed inside Dress Gallery. Due to the delicate nature of our items, we can’t take the chance with drinks back in our bridal suites. (We had a previous incident with Mountain Dew: Code Red that has scarred us forever.) We don’t have tables in our bridal suites, which often means drinks end up on the floor….which in turn ends up on our carpet or, even worse, the dress. If you really want food or drink, please book an Elevated Experience! 

At Dress Gallery, we want your experience to be nothing short of exceptional. Sales policies vary per department, so be sure to read our fully inclusive policies attached to the bottom of your receipt. General store sales policies are as follows:

• • All sales are final. No returns, refunds, or exchanges. All deposits are non-refundable and cannot be applied toward another purchase.
  • All special orders require a 60% deposit to be ordered. We do not order items until 60% of the balance has been paid.
  • Remaining balances must be paid within 60 days of purchase. We place special orders on a payment plan with a card on file to be deducted automatically within the 60 days at varying intervals you can chose.
  • Payment plans are required. All payment plan items must be paid-in-full within 60 days. Deposits placed on forfeit payment plan items are nonrefundable.
  • Once special ordered, items cannot be cancelled, returned, or refunded. Cancellation fees apply for items already in production. All deposits are forfeit on cancelled orders.
  • A monthly storage fee of $50 will apply to all items remaining at Dress Gallery after 60 days of arrival (or purchased as a layaway). All balances must be paid in full before an item leaves the store.
  • Menswear sales policies vary based off the rental nature of the items. Rental policies will be covered during your consultation.

For special-ordered items, complimentary storage is available for 60 days after the dress’s arrival. For layaway items, complimentary storage is available for 60 days after the date of purchase. After 60 days, a $50 monthly storage fee applies. All balances must be paid in full before the item leaves the store. Need more storage? Our Gown Care Packages offer up to 12mo storage! Ask for details.

We require a card on file for bridal and bridesmaids appointments. All cancellations require a 48 notice prior to appointment time or they are subject to a $50 cancellation fee. No-shows incur the same charge.

We do not. All of our sales are final, and our garments are new from designers.